Medline and premier Massachusetts-based Mass General Brigham have entered into a multi-year prime vendor agreement. After being with a previous vendor for over 25 years, Medline will now be the exclusive provider of medical and surgical supplies across the integrated academic healthcare system’s continuum of care, including the system’s acute care facilities and network for ambulatory surgery centers and physician offices.

At the start of the COVID-19 pandemic, Mass General Brigham tapped Medline to augment the health system’s storage capacity with third-party logistics (3PL) solutions enabled by Medline’s state-of-the-art 840,000 sq. ft. Uxbridge, Mass. distribution center. With the expansion of the strategic relationship, in addition to 3PL solutions, Mass General Brigham will also leverage Medline’s supply chain optimization and logistical expertise to advance its supply chain operations and resiliency efforts.

“Working with Medline allows us to leverage their entire scope of expertise in the areas of supply chain logistics and clinical solutions to ultimately help improve our operating performance,” said Lisa Scannell, vice president of supply chain for Mass General Brigham. “We look forward to evolving this strategic relationship to achieve greater resiliency and standardization in our system’s supply chain.”

As part of the agreement, on-site Medline analysts will work hand-in-hand with leaders to address specific caregiver needs and help drive new ways of optimizing care in a commitment to providing enhanced support and service. In addition, Mass General Brigham will have the ability to easily monitor key metrics such as item utilization, contract compliance, price accuracy, and spend by product categories through Medline’s advanced analytics platforms.

“We are honored to expand our business relationship with Mass General Brigham and are committed to becoming an extension of their team, going to great lengths to understand the system’s needs,” said Jim Digiacomo, executive account director for Medline. “Combining their mission to serve the community with Medline’s agility and scale, this partnership will enable us to create customized solutions to help healthcare run better.”