Royal Philips has won the 2018 College of Healthcare Information Management Executives (CHIME) Foundation Partner Award. The award recognizes the company’s high level of commitment and accountability towards its health informatics customers, which span from large Integrated Delivery Networks to individual hospitals. Based on customer feedback, the award underlines Philips’ customer-centric approach.

“Our healthcare informatics solutions play a vital role in supporting care providers to diagnose, treat and monitor their patients,” said Carla Kriwet, Chief Business Leader Connected Care and Health Informatics at Philips. “Healthcare is always-on. As an accountable business partner, we know our value is not just in providing technology, but to be there alongside our customers to provide continuous support to ensure consistent, seamless care. The CHIME Foundation is one of the most highly respected global organizations serving CIOs and CIMOs and we are honored to receive such positive feedback from our customers.”

Health systems face numerous challenges when it comes to running their organizations. From natural disasters damaging critical technology and interrupting services, to cybersecurity, to ensuring consistent connectivity to enable the transfer of patient monitoring data, hospitals need a partner who can customize technology to quickly identify and fix the problems they face.