McKesson Health Solutions, a business unit of McKesson Corp, San Francisco, has launched an uncompensated care management program called CareAdvisor. CareAdvisor was launched with Baptist Health, Montgomery, Ala, to decrease the amount of uncompensated care provided within Baptist Health’s hospitals.

CareAdvisor focuses on decreasing the amount of uncompensated care that health systems provide in the emergency department and inside the hospital by finding patients with chronic medical needs and working with them to receive outpatient primary care through a medical home.

“Through our uncompensated care management program we decrease the need for high cost, high risk uninsured patients to use the hospital for medical care. We assist these patients by helping them locate and use more appropriate healthcare resources,” says Ricardo Guggenheim, MD, vice president, Care Management Strategy, McKesson Health Solutions.

McKesson’s uncompensated care management program focuses on:
•    Analyzing and identifying uncompensated care opportunities to manage;
•    Reducing uncompensated losses in the emergency department and inpatient settings;
•    Lowering readmission rates and improving outcomes for the recently discharged;
•    Improving quality;
•    Eliminating gaps in care; and
•    Generating return-on-investment.

“Baptist Health provides millions in uncompensated care annually. The year over year growth of this burden is simply unsustainable. We believe the CareAdvisor pilot will not only help control and reverse the uncompensated component, but will dramatically improve the overall personal health of those patients we continue to serve,” says Russell Tyner, president and chief executive officer, Baptist Health.